Privacy Policy (iOS App)

Last Updated: February 2026

This Privacy Policy applies specifically to the TopTime iOS Application. It explains how we collect, use, and protect the data you submit via your mobile device to facilitate HR and workforce management services.

1. Information We Collect via the App

We access and collect the following specific data points to enable app features:

A. Personal & Identification Data

• Personal Information: We collect your Name, Work Email, Phone Number, and Employee ID as provided by your employer during onboarding to create your user account.
• Profile Picture: You may optionally upload a photo for visual identification within the company directory.
• Employment Documents: We allow you to upload files (PDF/Images) such as identification cards, contracts, or visa documents for HR verification and digital record-keeping.

B. Location Data & Shift Tracking

The app accesses your precise location (GPS) for attendance verification. Depending on your employer's configuration, this occurs in two ways:

• Geofencing (Standard): Location is accessed only at the moment you initiate a "Clock In" or "Clock Out" action to verify you are within an authorized work zone.
• Continuous Shift Tracking (Optional): If your employer enables "Live Tracking," the app collects location data continuously during your active shift hours (from Clock-In until Clock-Out). This is used to verify attendance routes or ensure workforce safety.

Explicit Consent & Transparency:

• Separate Prompt: If Live Tracking is enabled, you will be asked via a separate, explicit prompt to confirm your consent before any tracking begins.
• Notification: While tracking is active, a persistent notification will appear in your system tray stating "TopTime Tracking Active"
• Dashboard Indicator: A visual indicator on the app dashboard will confirm that tracking is currently ON.
• Automatic Stop: Tracking stops immediately and automatically when you "Clock Out."

C. Financial Data

• Bank Details: If enabled by your organization, you may enter bank account information (IBAN, Account Number) within the app.
• Usage: This data is encrypted immediately and used solely for salary disbursement and payroll processing.

D. Device Information & Battery Status

• Battery Level: We access device battery status for two critical purposes:
  1. Safety Warnings: To alert you if your battery is critically low before starting a shift or task.
  2. Attendance Integrity: To record the last known battery level in the event of an unexpected device shutdown. This helps HR administrators differentiate between a "forgotten clock-out" and a "device failure," protecting your attendance record from unfair penalties.
• Session Security: We do not collect persistent device identifiers (like IDFA) for tracking purposes. We use device data only for secure session management and authentication.
• Biometric Authentication: If you choose to use Face ID or Touch ID, biometric data is processed securely by iOS and never transmitted to our servers.

2. App Permissions Requested

To provide these features, the iOS app requests the following permissions:

• Location (When In Use): Required for Geofencing verification during attendance punches. iOS will prompt you each time location access is needed.
• Location (Always and When In Use): Required ONLY if "Live Tracking" is enabled by your employer. You will be explicitly prompted to allow this with detailed explanation.
• Camera: Required to capture photos for Profile Pictures or Expense Receipts.
• Photo Library: Required to upload Employment Documents or select profile pictures from your gallery.
• Notifications: Required to send push notifications for attendance reminders, leave approvals, and HR announcements.
• Face ID/Touch ID: Optional permission to use biometric authentication for secure app access (data processed locally by iOS).

3. Data Security

• Encryption: All data transmitted between the iOS app and our servers is encrypted using TLS 1.3+ protocols.
• Storage: Sensitive data (like bank details) is stored using industry-standard encryption at rest.
• Secure Infrastructure: We implement industry-standard security measures, including secure server infrastructure, to protect your data from unauthorized access, alteration, or destruction.
• Third Parties: We do not sell your personal data. Data is shared only with third parties essential for service delivery (e.g., your employer's chosen payroll processor) or as required by law.
• App Transport Security: The iOS app enforces App Transport Security (ATS) to ensure secure network connections.

4. Data Retention & Your Rights (UAE PDPL)

Under the UAE Personal Data Protection Law, you have rights regarding your data. Since we process data on behalf of your employer (the Data Controller), please direct requests to your HR department to:

• Access your personal data collected via the mobile app.
• Request correction of inaccurate or incomplete data.
• Request deletion of data (subject to employment record retention laws).
• Withdraw consent for location tracking (though this may affect your ability to use certain app features).

Data Retention: Your data remains accessible as long as your employer maintains an active TopTime subscription. Upon account deletion or termination of your employment, data will be retained according to your employer's retention policy and applicable UAE laws.

5. Your Rights & Data Deletion

We provide in-app tools for you to manage your data privacy directly:

• In-App Deletion Request: You can navigate to Profile > Data Settings within the mobile app to initiate a formal request for account deletion or data removal. This request initiates a workflow with your employer's HR Admin to process the deletion in compliance with local labor and retention laws.
• Immediate Removal: You may instantly delete optional user-uploaded content (such as Profile Pictures or Documents) directly through the app interface.
• Correction: You can edit your personal details (Phone, Address) via the Profile section.
• iOS Privacy Controls: You can manage app permissions at any time through your iOS Settings > TopTime.

6. Apple App Store Compliance

This app complies with Apple's App Store Review Guidelines and privacy requirements:

• We provide clear privacy labels in the App Store as required by Apple.
• We do not use IDFA (Identifier for Advertisers) for tracking or advertising purposes.
• All data collection is clearly disclosed in this privacy policy and in-app.
• We follow Apple's App Store guidelines for data minimization and user consent.

7. Contact Us

If you have questions about the app's privacy practices, contact us at:
Email: support@toptimepro.com
Website: https://toptimepro.com